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고객센터 아이콘
CustomerCenter
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Blocked Stores

Stores and websites we cannot purchase from due to various restrictions

⚠️ Important Information

Unfortunately, some Japanese stores have restrictions that prevent us from purchasing on your behalf.

  • • These stores have canceled our orders in the past
  • • Some stores block proxy shopping services
  • • Policy changes may affect store availability

We continuously work to expand our store partnerships.

  • • This list is updated regularly
  • • Some stores may become available again
  • • Contact us for alternative sourcing options

Common Reasons for Store Restrictions

📋

Policy Changes

Store updated terms to exclude proxy services

Order Cancellations

Repeated cancellations of our purchase attempts

🌍

Geographic Restrictions

Store only sells to domestic customers

🛡️

Brand Protection

Manufacturer restricts international sales

Currently Blocked Stores

The following stores have restrictions that prevent us from making purchases. This list is updated regularly as policies change.

🏢 Major Retailers

Amazon Japan (select items)
Yodobashi Camera
Bic Camera
Don Quijote
Tokyu Hands
Loft
Nintendo Store
Apple Store Japan

👗 Fashion & Luxury Brands

LACOSTE
UNIQLO Online
GU Online
Marui
Mitsukoshi Isetan
Takashimaya
Shiseido Ginza Tokyo
BEAMS
United Arrows
Journal Standard

🎮 Hobby & Entertainment

Kotobukiya
Good Smile Company
VOLKS Hobby Paradise
Toy Sapiens
HobbyLink Japan
AmiAmi (select items)
Mandarake (select branches)
TOEI VIDEO SHOP

🏪 Specialty Stores

Suruga-ya (Rakuten)
Suruga-ya (Yahoo Shopping)
Book-Off Online
Hard-Off
Treasure Factory
Second Street
Komehyo
Brand Collect

Alternative Solutions

✅ What We Can Do

  • Find the same item from alternative stores
  • Search for similar products from available stores
  • Use our Request Service for special sourcing
  • Monitor for policy changes and store availability

💡 Pro Tips

  • Check multiple platforms (Rakuten, Yahoo, Amazon)
  • Look for official brand stores on marketplaces
  • Consider pre-owned options for rare items
  • Contact us for personalized sourcing assistance

🤝 Need Help Finding Items?

Our Sourcing Team Can Help

  • • Extensive knowledge of Japanese retailers
  • • Access to wholesale and specialty suppliers
  • • Relationships with authorized dealers
  • • Experience with hard-to-find items

How to Request Help

  • • Use our Request Service form
  • • Provide item details and photos
  • • Specify your budget and timeline
  • • We'll find the best available options