Commercial Disclosure
特定商取引法に基づく表記
This page is created in compliance with Japan's Specified Commercial Transactions Act, which requires businesses to provide transparent information about their operations to protect consumers.
Legal Name (販売業者)
株式会社MADI
Address (所在地)
9F, Shinsaibashi EP Building
2-7-11, Minamisemba, Chuo-ku
Osaka-shi, 542-0081
Japan
〒542-0081 大阪府大阪市中央区南船場2-7-11 シンサイバシEPビル9F
Phone Number (電話番号)
+81-70-7471-1902
Hours: 10:00 - 18:00 (excluding weekends and holidays)
営業時間: 10:00 - 18:00 (土日祝日を除く)
Email Address (メールアドレス)
Head of Operations (運営統括責任者)
KIMHYOJIN (金 孝鎭)
Additional Fees (商品代金以外の料金)
- International shipping fees: Calculated based on destination and weight (国際配送料: 配送先と重量により計算)
- Consolidated shipping service fee: ¥500 per consolidation (合配送サービス料: 合配送1回につき500円)
- Payment processing fees: Varies by payment method (決済手数料: 決済方法により異なる)
- Currency conversion fees: Applied for non-JPY transactions (通貨換算手数料: 円以外の取引に適用)
Exchanges & Returns Policy (返品・交換)
Returns and exchanges requested by customers (お客様都合による返品・交換)
Items before shipping (発送前の商品): You can cancel your order through your account dashboard or by contacting customer support. (アカウントダッシュボードまたはカスタマーサポートへの連絡によりキャンセル可能)
Items after shipping (発送後の商品): Due to the nature of international proxy purchasing, we generally do not accept returns or exchanges unless the item is defective. Please contact customer support within 7 days of delivery for special circumstances. (国際代理購入の性質上、不良品以外の返品・交換は原則として承っておりません。特別な事情がある場合は配送から7日以内にサポートまでご連絡ください。)
Returns and exchanges for defective goods (不良品の返品・交換)
Please contact our customer support center at japiece.global@gmail.com or +81-70-7471-1902. We will provide a full refund or exchange with new products at our expense for any defective items. (不良品については当社負担にて全額返金または新品との交換を行います。)
Delivery Times (引渡し時期)
- Order processing: 3-7 business days after payment confirmation (注文処理: 決済確認後3-7営業日)
- Domestic shipping (within Japan): 1-3 business days (国内配送: 1-3営業日)
- International shipping: 5-14 business days depending on destination (国際配送: 配送先により5-14営業日)
- Consolidated shipping: Additional 2-5 business days for consolidation (合配送: 合配送処理に追加で2-5営業日)
Accepted Payment Methods (支払方法)
Credit/Debit Cards (クレジット/デビットカード)
- Visa
- Mastercard
- American Express
- JCB
- Discover
- Diners Club
Digital Wallets (デジタルウォレット)
- Apple Pay
- Google Pay
- PayPal
Bank Transfers (銀行振込)
- Japanese Bank Transfer (日本国内銀行振込)
- International Wire Transfer (国際電信送金)
Other Methods (その他の決済方法)
- Konbini Payment (コンビニ決済) - for Japanese customers
- Points earned through our loyalty program (ポイント決済)
Payment Period (支払時期)
- Credit/Debit card payments: Processed immediately upon order confirmation (クレジット/デビットカード: 注文確認時に即座に処理)
- Digital wallet payments: Processed immediately upon order confirmation (デジタルウォレット: 注文確認時に即座に処理)
- Bank transfers: Must be completed within 3 days of order placement (銀行振込: 注文から3日以内に完了必要)
- Konbini payments: Must be completed within 3 days of order placement (コンビニ決済: 注文から3日以内に完了必要)
Price (販売価格)
All prices are displayed including consumption tax where applicable. (表示価格は消費税込み)
- Product prices: As listed on individual product pages (商品価格: 各商品ページに記載)
- Service fees: Clearly indicated during checkout (サービス料: チェックアウト時に明記)
- Shipping costs: Calculated based on destination and shipping method (配送料: 配送先と配送方法により計算)
- All amounts are subject to currency conversion for international customers (海外のお客様は通貨換算が適用されます)
Important Notice (重要事項)
This Commercial Disclosure page has been created in accordance with Japan's Specified Commercial Transactions Act (特定商取引法) to ensure transparency and protect consumer interests. The information provided here is accurate as of the date of publication.
(この商取引表示ページは、透明性を確保し消費者の利益を保護するため、日本の特定商取引法に従って作成されています。 ここに記載されている情報は、公開日時点で正確です。)
For any questions or concerns regarding this disclosure or our business practices, please contact us at japiece.global@gmail.com.
(この表示内容や当社の事業慣行に関するご質問やご懸念がございましたら、japiece.global@gmail.comまでお気軽にお問い合わせください。)